What can we do for you?
Our hospitality consulting services offer real, turn-key solutions to tackle your business challenges. We do this through a series of services that focus on analysis, observation, research, and interviews to clearly articulate the nature of the challenge in an effort to provide the right solution.
Some of the other hospitality consulting services include:
A Closer Look: the Costaguti Experience in Rome
The Costaguti Experience is a private noble residence which can be reserved exclusively for discerning guests visiting the Eternal City. Its 5-bedrooms and 6 baths can accommodate up to 12 guests, who may enjoy a 750 sq. ft. (75 sqm) living room, billiard room, private sauna, and several museum-quality 16th and 17th century ceiling frescoes and interior decorations. The ceilings loom 26 ft (8m) tall, except where the mezzanine (constructed in the 1800s as an attic) offers a separate intimate space for 2 bedrooms and 2 baths.
We were challenged with the following tasks
- creating the holistic guest experience (the booking process, welcome sequence, guest interaction during their stay, farewell and followup)
- sourcing guest amenities (including guest room, kitchen, and bath amenities and towels and linens)
- writing job descriptions for key staff members, qualifying interviews during hiring, and training (managing concierge and cleaning staff)
- online profiles and promotion (web design, offers and promotions)